Afraid of Losing The A-Player?

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Losing The A-Player in a Dental Office? Systems are the solution

It’s finally happened and the dreaded day has come where your A-Player tells you that they are moving away, switching careers, or their martial situation no longer requires them to work—whatever the reason, it doesn’t really matter because the bottom line is: you’re going to be losing a very valuable team member. And heaven forbid that you lose more than one […]


Why You Need to Use Job Descriptions

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Why you need to use job descriptions

Job descriptions may initially seem like unnecessary things, but if you aren’t using them you’re missing out on a huge opportunity. Let me tell you a story. When I was still working as the front team leader for my dad’s dental practice, we had a seemingly poor performing employee. We’ll call her Lily. Lily was the sort of person who […]