You know that feeling that creeps in when you see two of your employees about to bite each other’s heads off? You might be inclined to shrink back into the shadows or disappear to your personal office. Or you might be the person who has the tendency to explode and it’s likely that you’ll inevitably join the shouting match. Either […]
It’s finally happened and the dreaded day has come where your A-Player tells you that they are moving away, switching careers, or their martial situation no longer requires them to work—whatever the reason, it doesn’t really matter because the bottom line is: you’re going to be losing a very valuable team member. And heaven forbid that you lose more than one […]
Office Culture. You’ve probably heard this phrase on several occasions. Particularly, if you’ve been enticed by the idea of an office that fosters team work, positivity, dependability and so on. Then it’s probable that you’ve come across that phrase a lot. Which, of course, inevitably leads to asking, “What does office culture really mean?” We’re going to take a deeper look […]
I was recently having a conversation with a business owner and we of course got on the topic of employee engagement, performance, and hitting goals. What I found particularly interesting was when I asked him how he was showing recognition or appreciation to his team, I discovered he believed that he shouldn’t have to give recognition unless an employee hit a […]
First of all, I definitely have to start with the fact that this post is NOT about murder (LOL). It is, however, about re-organizing your office’s operational structure. It’s important to move away from having one person hold all the cards—a.k.a. the office manager. We’re going to dive deep into why but first I have to tell you about an experience. […]
If it’s ok with you, I’m just going to come out and say it: your lack of accountability is hurting your office BIG TIME. A lot of people make excuses as to why they haven’t held people accountable. Here’s some just so we’re crystal clear on what excuses look like: “I don’t have enough time.” “No one cares about what I have […]
I want to ask you a very important question: how are you showing up every day? I hope you are showing up as a leader. One incredibly useful tool is a little self-reflection. It is easy to blame outside sources when things fall short or don’t go as planned. Now, don’t get me wrong, it could be other factors, but the […]
By this point in our lives, most of us have heard of goals. You probably know what a goal is, how to set one, and have collected tips galore about them. (You’re nodding your head, am I right?) But that’s not what I’m going to teach you about today. Today, I’m going to open your mind to something new: Do you […]
Job descriptions may initially seem like unnecessary things, but if you aren’t using them you’re missing out on a huge opportunity. Let me tell you a story. When I was still working as the front team leader for my dad’s dental practice, we had a seemingly poor performing employee. We’ll call her Lily. Lily was the sort of person who […]